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A good day to everyone! I am asking this on behalf of my friend Blairchan, you might have come across her in-game already, she has just recently overwritten her account by mistake and had to start a new account. She since has mailed the support system and is awaiting an answer. So my question is, mainly towards those who were in a similar situation: Have you had success in retrieving your account, after losing access? How long did it take? Or how much is the support working nowadays, if you had any contact with them? Appreciate any answers from those still lurking this forum! ?