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I haven’t played this game in over a year due to account issues.  I went from an Android to an Apple and had my game linked to my google account.  Obviously a problem.  I know I can switch it to be linked to my Facebook.  However, every time I emailed support, I got the same generic response to create a name under my fb for them to overwrite with my google.  Well I already did this... I emailed back with the fb ign and my Android ign and got the same exact email prompting me to make a new ign under Facebook.  I finally gave up. Is there anyway “Tom” can help me with this?  I just want to recover my Google ign.

Hello, Villagers!   During the event period like below, users can obtain more Seed at SEED products purchase. Please kindly give your attention and participate in the event=)
  - Event Period: 21st June ~30th June 23:59 (UTC) - Contents: > Users can get one more once they buy a SEED Box or a Seed Cart. > Rewards Date: on 5th July (Fri) (UTC+9)    Notice - Gift, Level Up products, and Starter Package are not included to the event. - Rewards will be sent to the Mailbox (Post) on the Rewards Date after the event ends.

親愛的居民們~大家好！ 活動期間購買SEED一小箱，即可獲得追加赠送的100%的SEED. 請大家多多參與哦~
详情如下： ❤============================================================❤   - 活動時間 : 6/21~6/30 23:59 (UTC) - 活動內容 : > 活動期間購買SEED一小箱或者SEED一小推車, 即可再获得 SEED一小箱或者SEED一小推車. > 發送日期: 7/5(周五) 以内 (UTC+9)  注意事項 - 不包括送禮物
- 不包括作為升等補償的折扣SEED商品
- 活動以外時間購買該商品，將不會獲得活動獎品   謝謝❤

親愛的居民們~大家好！ 大家久等了~小編又為大家準備了特別SEED儲值活動！   活動期間購買SEED可額外獲得50%數量噢~！ 請大家多多參與哦~(#^.^#) - 活動時間: 6月13 日更新後~ 6月19日  23:59 （(UTC+9） - 活動內容:   > 活動期間購買SEED額外贈送50% > 本次活動不包括送禮物，升級折扣商品和Starter Pack > 購買後活動商品將即刻發送到收件箱中   祝大家遊戲愉快~^o^   謝謝❤

亲爱的居民们~大家好！ 大家久等了~小编又为大家准备了特别SEED储值活动！   活动期间购买SEED可额外获得50%数量噢~！ 请大家多多参与哦~(#^.^#) - 活动时间: 6月13 日更新后~ 6月19日  23:59 （(UTC+9） - 活动内容:  > 活动期间购买SEED额外赠送50% > 本次活动不包括送礼物，升级折扣商品和Starter Pac > 购买后活动商品将即刻发送到收件箱中   祝大家游戏愉快~^o^   谢谢❤