I'm just a user, but i can help you with the aloe issue at least. It's not a bug. The issue with aloe is that you haven't upgraded your house. See that indication on the aloe icon that says LV4 and has red stroke around it? This means that your house (the one with the red roof) needs to be level 4 for it to unlock. Click on the house and you will see how to do it.
PLEASE HELP.... I cannot do ANYTHING ELSE IN MY GAME!! I have written to you via 3 different ways because there is no clear way to access support which REALLY stinks!! My first issue is regarding my current challenge which is asking me to grow aloe which should have been available to me several levels ago but it is still locked along with a few other vegetables....My second issue is that I made a purchase on May 22, 2018 for the $13.99 Special package of coins and clovers but never received any of it .... I got so desperate to get past this level I evenI tried to order the same package again but I keep getting an error message that says I have already purchased it. I also tried purchasing a different package as well and it looks like it will work but then I don’t receive anything.
Now I am COMPLETELY STUCK!! I can’t make any purchases and I can’t complete my challenges!
My third issue is that I misspelled my username
.... it should be Concordmom but I spelled it Concirdmom .... my Facebook account I connected to my game is email@example.com
and my phone is(603) 229-9423
PLEASE fix my game and unlock the vegetables at the appropriate levels and DEFINITELY fix the issue with purchasing items as well as credit me for the $13.99 I spent but did not receive any items for ...... THEN PLEASE CONTACT ME TO TELL ME ITS ALL FIXED
There should be a more direct way to access help ......first I have to go into Everytown - click the tool box then the Facebook page then find and click playfero.com then sign in here - it is pretty crazy and feels like too many steps.
soooo now......it is several days later and I cannot move forward - I seriously need HELP!!
here is the link to the pictures I want you to see of my game https://photos.app.goo.gl/wmRgGXc0KFKTDdWR2